Wednesday, September 11, 2013

Find A Good Pharmacy & Simplify Your Life!



Let’s face it.  Managing RA can be a full-time job.  Anything we can find to help simplify our lives is a huge plus.

Last week I called my new PCP for a script for a blood pressure med that had expired.  She is taking over all the scripts for my bp and pain meds, and that is a blessing.  Having one doctor write those scripts is much more convenient.

I called my pharmacist two days later to make sure the script was ready, and they said they never received the script.  Thinking that perhaps there was a “glitch” in the electronic script system, I called my doctor again.  Once again I asked them to send the script to my pharmacy.

I don’t want to bore you, so just know that this scenario went on for days.  When I called my “old” pharmacist, I explained that this is a bp med, and must be taken every day.  Not once did they offer to call my doctor’s office.  Not once did they offer to give me a few tablets to take until this fiasco was finally sorted out.

Things have changed at my “old” pharmacy.  They have had a lot of turnover. There are new people there, and they are not yet well-trained.

The people who work there seem so tired and so rushed.  It is not a good situation. They used to know me by name.

I was a frequent customer.  They recognized my little Ranger truck when I pulled into their parking lot.  More often than not, my meds were waiting for me on the counter by the time I made my way inside their place of business.

After my last unsuccessful phone encounter with the “old” place, I called a friend to ask what pharmacy she used.  She made a recommendation and gave me their phone number.

I called my doctor’s office once again, and asked them to send the script to the new pharmacy.  The woman who answered my phone call at the doctor’s office was quite pleasant and told me I had made a wise choice.

Apparently, my doctor’s office works closely with this particular pharmacist.  The woman I talked to offered this piece of encouraging information:   If there is ever a problem with a script, the pharmacy I chose calls the doctor’s office for the patient.  How cool is that?!?

I picked up my script for one of my blood pressure meds today from the new pharmacy.  The woman at the counter was well-trained, pleasant, and efficient.  I was so pleased! 

The “new” pharmacy also gave me a form to fill out and return to them.  Once I have that completed and returned to them, they will change my scripts so that I can pick them all up at one time. 

All of my scripts are in the process of being transferred to my new pharmacy as I write this blog.   I will be filling out that form this evening.

I really don’t know why I didn’t transfer to this pharmacy a long time ago.  They are closer to my home, and they are smaller……….both plusses in my book! 


I love the idea of being able to pick up all of my scripts at one time.  I also love the idea of working with people who really know what they are doing.  They are friendly and good at what they do.  I have just simplified my life!

1 comment:

  1. We have 2 pharmacies in town and I love that they know me and my mom by name now. They also call the dr for me if needed. Smart choice!

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